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CHATBOTS: THE LIMITATIONS OF NATURAL LANGUAGE PROCESSING

A step-by-step guide to building a ChatBot Conversational AI in Procurement An API is a set of functions that allow software programs to communicate with[…]

Using Artificial Intelligence to Personalise the Customer Journey

How are artificial intelligence and machine learning being used to improve customer support? “While Cora started helping customers with basic queries, it’s increasingly been integrated[…]